Overview
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Godaddy is the best web service provider there is
GoDaddy user for the last 15 years
Good Value for the Money
Great customer service. Highly recommend!
Website Hosting, Building, and Maintaining
GoDaddy is the One-Stop Shop
GoDaddy offers value for your money in some areas, but watch out in others!
Decent for Domain Registration but Reconsider Hosting
GoDaddy Offers Great Customer Service And Value
GoDaddy is my Go-To website to build websites for my clients & other products
Once the leader in the market, now just along for the ride.
Don't get stuck here like I did
Horrible Company- Stay Away!
Great Tool for Managing Multiple Domains
Suits Small and Medium enterprises well
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Basic
as low as $6.99
Basic
as low as $10.49
Premium
as low as $13.49
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy Competitors
GoDaddy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(189)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
Reviews
(1-25 of 28)Godaddy is the best web service provider there is
- Domain name purchase
- Hosting purchase
- website builder
- The prices can be better
- Constant phone calls is annoying too
Their backend is a bit confusing sometimes for a new user, it takes time getting used to it .
GoDaddy user for the last 15 years
- hosting domain names
- hosting domain email services
- basic webhosting services
- The interface for domain DNS services is old and not convenient.
- The interface for hosting donain email services is old and not convenient.
- Relatively high price for domain renewals/purchases.
Website Hosting, Building, and Maintaining
- Website Designs.
- Email Hosting.
- Tracking Contact Us Forms.
- Video.
- Adjusting single font boxes.
- Adjusting picture sizes.
- Social media post and email campaign scheduling.
GoDaddy is the One-Stop Shop
- Website templates look great.
- Website easy to update.
- Easy to share new posts.
- Sometimes the sites get a little glitchy.
- I wish they offered a way to embed Amazon Associates code into blog posts.
- I wish the layouts were easier to navigate. After more than 100 entries, it's laborious to scroll.
- Reasonable prices.
- Fast support.
- Easy to use interface.
- Free who.is privacy.
- Free webpage.
- Stop selling basic SSL certificates or at least reduce their prices.
- Support LetsEncrypt instead.
- Lower their annual renewal domain prices, there are cheaper options out there.
GoDaddy Offers Great Customer Service And Value
- Easy User Interface.
- Responsive Customer Service.
- New Product Discounts.
- Some Customer Service Reps are inexperienced.
- Renewal prices can be expensive.
- Registering a domain - I've found their site to be the easiest to navigate
- Website builder - their website builder is user friendly
- Email hosting - easy to set up and use, wether in an email app or online email.
- Wordpress hosting - I have multiple wordpress sites I use under one account
- Their customer service is always very helpful and easy to contact.
- They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
- I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
Don't get stuck here like I did
- To be quite honest, not much.
- Zone file editing is relatively user-friendly.
- Bulk transfer tool is nice to have.
- Support agents are woefully undertrained, even in knowledge of their own products.
- Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
- There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
GoDaddy for Domains
- Domain name registry
- WordPress hosting
- Communication with users/buyers
- Plug-ins
GoDaddy Is Solid, Reliable & Delivers What It Promises!
- Easy to use and inexpensive to set up.
- Customer service is exceptional.
- Reliable with fast loading times.
- GoDaddy's back end server is a bit complicated.
- First time users get great discounts, but price increases significantly after first year.
- If you lose your website, they charge a high restoration fee.
GoDaddy: Great for small businesses; Larger ones - Just use their domain / hosting / email.
- Technical support
- Small Business solutions
- Pricing for domains
- Data Tracking - Facebook/Instagram compatible websites (for running conversion campaigns).
- first-time, non-techy, local service business owner (not eCom) to manage their business all in one place (looking to build their website, send emails, manage their listings and web presence all in one place
- The user dashboard for their small business suite is pretty user-friendly. Someone could probably build their site in about three hours.
- A decent place to keep all business solutions in one easy place and have someone to help them troubleshoot with support.
- More technically savvy business owners - any field
- Buy and manage their domains all in one place
- Get technical support for issues (ex: troubleshooting with CNAME and ANAME records) when redirecting traffic to new pages
- Buy domains in bulk
- For eCommerce - the tracking and capabilities are better on Shopify. There are drag and drop themes just the same as with GoDaddy.
- For people who love to tweak - There are limitations on the WYSIWYG editor.
- For people who are running a lot of Facebook ad campaigns / socially driven campaigns - It's harder to track conversions and give Facebook the information it needs to prove purchases (any field). We've driven traffic and proved $45k in sales from some of the campaigns that we've done. We had to do it in a roundabout way.
A great all in one solution to all your web presence needs.
- It can take care of almost all of your web hosting needs in one single place. Which means you don't have to bounce around to get support from different places for different things.
- Their customer service is really good. Their response time was excellent and the people I get through to on the other hand are very helpful and knowledgeable.
- Their user interface is really simple to use.
- I feel like their pricing could be more competitive. A lot of add-ons they offer can be had for cheaper (or free) in other places.
GoDaddy fools professionals! Everyone always thinks that I hired someone to create my website.
- Low cost.
- Easy to use.
- Looks great.
- Lots of features and add-ons.
- Great customer service.
- I would like to see a little more versatility on the web pages. I am kind of limited at times. Customized features would be nice.
Well it works...kinda
- Easy for the end-user
- Pays accurately and on time
- Ease to collect funds
- Hard to get signed in (hitting sign-in three times in three different places).
- Difficult to get to the cart to print orders.
- Has a tendency to be down on the back end at least once a month.
- Delegation of Account Access: full control over hosting and DNS
- cPanel access for FTP/One-Click installs ( php scripts )
- WordPress Staging setup and URL, with temp URL for pre-launch
- GoDaddy does not have their own cache system, but could likely do a lot better in this area
- They could also use some further support in CDN for images and storage
- There is no access to full backend unless you upgrade to VPS
Give GoDaddy a Go!
- Their customer service is outstanding.
- The website builder is very simple to use.
- The stock images included with the website builder are professional and beautiful.
- Social media integration is easy.
- The pricing is higher than many other web design platforms.
- The emails are very expensive, in my opinion.
- I would like the ability to customize colors and fonts on the website.
Awesome Domain Names by GoDaddy
- A very interactive control panel
- Easy domain name transfer
- A warm and highly trained customer support team
- Enabling SSL through Let's Encrypt
Always In The Winner's Circle With GoDaddy
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
- Support. Their customer support staff members are easy to understand and to communicate with. They are helpful and very knowledgeable with their platform. If they cannot handle your call directly, they do not waste your time. They will pass the call to someone who can handle it.
- Efficient. Everything is right there and easy to understand. Once again, you don't have to waste time to navigate through their platform.
- Helpfulness. They know what the customer needs and they deliver on their needs.
- Up-selling. I would like to see a more clean interface when purchasing. Even with someone who has used GoDaddy for 15 years, at times, I have to watch closely so I make sure I am only getting what is needed at the time.
- Marketing. I would like to see more marketing done in my email not when I am purchasing.
- Make decision making easier. For the novice, I can see where they would easily buy a bunch of things they don't even know how to use.
- Registering a domain.
- First time business owners.
- Someone with little to no knowledge of online business/presence
- People looking to save money
- People with small budgets
- People that need cheap hosting and cannot afford to do it alone.
Stay away from GoDaddy!
- GoDaddy offers name brand awareness
- GoDaddy is difficult to use.
- Does not look professional.
- Customer services is lacking and very expensive.
- It was very difficult to make simple changes on my own and I have a background in HTML.
GoDaddy is the Daddy of customer service
- Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
- Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
- I think they know their target market well and it's nice to see that their website shows just that.
- Better pricing for renewals. When I see the difference in pricing of purchasing a new domain versus renewing it, I get turned off with such a huge difference. I think it'd be better if they lowered their renewal pricing. Or just some more promotions, I feel like I never receive promotions from them. Another or could be a rewards program for being a loyal customer for x amount of years.
- They can be a bit annoying/overwhelming with the product/service add-ons once you've gotten what you needed--I understand why they do it but it almost feels like they're trying to trick you into something which makes me feel less trusting of the company.
- Though I said I liked the user interface for the non savvy person, I must say that their design/branding/ui could use some improvement. It has a lot going on and it doesn't look clean. A lot of things just look like they were thrown together.
Domain Registrar Number One for a Reason
- GoDaddy offers domain names at a great price, $.99 .com domains are a steal.
- GoDaddy's website is user friendly, searching, ordering and managing domains is very simple even for beginners.
- One stop shop, you can get a domain name, email service, hosting and even SSL certificates installed in few simple clicks.
- Hosting service could be improved, comparing to the industry standard. GoDaddy's hosting is OUTDATED in terms of: plans/pricing, user interface and features.
- Pricing is little bit tricky, you have to spend sometime looking for coupons, renewal coupons, otherwise you will pay much higher.
- Customer service can be slow sometimes, and often not very helpful. Particularly for hosting related issues.
I wouldn't recommend using GoDaddy's hosting, from personal experience: GoDaddy's used custom control panel is really a pain to deal with; the service was slow and the customer service is not impressive at all.
Great hosting for a simple site or sandbox
- Proactive customer service. GoDaddy will reach out to you if they think you might be having an issue based on your usage patterns.
- Documentation. There is fairly robust documentation on how to do certain things with your hosting.
- Up time. I've never had my site go down.
- Navigation UI. It can be hard to know where you are and what you are working within.
- Onboarding tutorials. With a variety of different skill levels using the tool, it might be helpful to offer some sort of getting started tutorial so users can make informed choices.
Does what it says, but so does everyone else.
- Low cost domains and hosting
- Relatively easy to use hosting service
- Allows easy purchase of foreign domains
- While the user interface has improved dramatically, the services are still all disjointed and rather confusing how they fit together.
- The domain transfer process has some totally self-imposed restrictions, like not allowing you to transfer for 90 days after certain actions are taken on the domain. Never seen anything like it, and it can be a huge pain.
- Hosting services are quite poor quality for the price you pay. Low speed, terrible interface.
GoDaddy Review
- The website is easy to use and navigate
- Their online chat service is helpful if you are having a hard time figuring out what you need
- The actual layout of the website could be cleaner.
GoDaddy works for small businesses
- GoDaddy has great customer service. Over the years, I've had to call the tech support line because of website problems, billing questions, or other technical issues. I'm not an IT professional, and the people who have taken my calls have gone above and beyond to provide truly great support and service. This is so critical because a website and e-mail are vital to operating a business, and I can't afford for them to be non-functional. I am grateful for quick, reliable, and friendly service.
- Building a website using GoDaddy was super simple. I had never had any training in designing a website, and I didn't need it because they provide templates and guidance that make the process very user-friendly and intuitive. I was able to put mine together quickly, and I've never had any problems updating it when I need to.
- As the owner of a small business, I'm grateful that the costs for simple services (website and e-mail) are reasonable and not prohibitively expensive. This made GoDaddy a natural choice when I was looking to create a website for my business, and it's the reason I've stuck with them over the years.
- I use PayPal to accept payments on my GoDaddy website, and while I appreciate the ability to integrate that system into my website, there could be improvements in the functionality. For instance, being able to modify the appearance of the PayPal button on the website so it doesn't save "Buy Now" but, instead, could say "Register Here" or something else I choose since people are using it to pay for workshop registrations.